Cloud Hosted Phone System

What is a Cloud Hosted Phone System?

Cloud-based telephony, also known as cloud telephony or cloud-based phone system. This type of telephone system uses the internet to make and manage phone calls. In a cloud-based telephony system, there is no physical equipment except telephones on site and they register to the cloud server.

Cloud-based telephony allows users to make and receive calls using their internet connection. This means they can manage calls from any online location making flexible working and business continuity part of your everyday working.

Cloud-based telephony offers a wide range of traditional telephone system features, including call routing, voicemail, call forwarding, call recording, auto-attendant, virtual phone numbers, and much more. It also provides the ability to integrate with other communication tools and applications. Tools such as email, messaging, and customer relationship management (CRM) systems, for seamless communication and workflow integration.

Integration with CRM systems can help to speed up working and presents the customer information to you as the call is delivered to the users, this provides a fast professional service to your clients.

The biggest benefit of cloud-based telephony is its scalability and cost-effectiveness. Businesses can easily add or remove phone lines or features based on their needs, without the need for significant upfront investment in hardware or infrastructure. Additionally, cloud-based telephony is charged on a monthly subscription basis, allowing businesses to pay for only the services they use, without the need for costly maintenance or upgrades.

The cloud-based telephony systems from Vital PBX Business Systems offer businesses a modern, flexible, and cost-effective way to manage their phone communications. With the added advantages of scalability, mobility, and integration with other communication tools.

How can you benefit

Cloud Hosted Phone System

Cloud-based telephony is the future of business communication, offering numerous benefits such as business continuity, flexibility and the ability to manage and view a remote team.Reduced up front costs and a flexible monthly pricing model make this the ideal solution for any business.

How can you benefit

One Business Phone System for Multiple Locations

Bring all office locations together under a single Vital PBX Cloud Based Phone System. A Cost-effective, Reliable, and Secure Business Solution for your various office location.

What are the benefits of a Cloud Telephone System?

1

Cost Effective

Cloud telephony systems eliminate the need for expensive hardware and infrastructure investments, as the system is hosted and maintained by Vital PBX Business Systems. This reduces any upfront costs and support is fully included making it a cost-effective option for any business.

2

Scalability

Cloud telephony allows businesses to easily scale their telephone phone system up or down monthly, without the need for additional equipment. This flexibility makes it ideal for growing businesses and allows businesses to plan and budget for their ongoing needs.

3

Flexibility and Mobility

Cloud telephony enables users to access and manage their phone system from any location through our web-based portal or mobile app. This provides flexibility and mobility, allowing users to make and receive calls using their business number from various devices, such as smartphones, tablets, or laptops.

4

Advanced Features

Cloud telephony offers a wide range of advanced features, such as call routing, voicemail, call recording, auto-attendant, virtual phone numbers, and much more. These features provide businesses with enhanced communication capabilities, improving customer service, and overall productivity.

5

Integration

Cloud telephony can be integrated with other communication tools and applications, such as email, messaging, and CRM systems, for seamless communication and workflow integration. This allows businesses to streamline their communication processes and enhance productivity.

6

Reliability and Redundancy

Choosing the most secure setting for your device and software. As well as changing passwords and removing unused accounts and software will reduce the risk of a potential cyber-attack.

Cloud Hosted telephone Systems

Cloud telephony refers to a cloud telephone system where the hardware and infrastructure are located on a secure cloud-based server.

Cloud Telephony users can access and manage their hosted telephony system through a web-based portal or mobile app meaning they can work from any online location

Cloud telephony offers all traditional telephone system features such as call routing, voicemail, call forwarding, auto-attendant, and above all flexibility.

Cloud telephony provides a flexible option for businesses, meaning users and features can be easily added on a monthly subscription.

What is the difference between Traditional Telephone Systems and Cloud Telephony?

Traditional Telephone Systems

Hardware: Traditional telephone systems require physical hardware, such as PBX (Private Branch Exchange) equipment, to be installed and maintained on-site at the business location.

Infrastructure: Traditional telephone systems generally require physical phone lines to connect calls, typically through the use of copper wires or ISDN lines.

Cost: Traditional telephone systems typically involve higher upfront costs for hardware and infrastructure, as well as ongoing maintenance and upgrade expenses.

Scalability: Traditional telephone systems may require additional hardware and infrastructure for scalability, which can be time-consuming and costly.

Features: Traditional telephone systems may offer basic call handling features, such as call forwarding and voicemail, but may lack advanced features or integrations with other communication tools.

Cloud Telephony

Cloud-based: Cloud telephony is hosted and maintained in the cloud on a secure server eliminating the need for physical hardware or infrastructure on-site.

Cost: Cloud telephony typically involves lower upfront costs, as businesses do not need to invest in physical hardware or infrastructure. It is charged on a monthly subscription, offering predictable and manageable costs.

Scalability: Cloud telephony is highly scalable, allowing businesses to easily add or remove phone lines or features based on their needs, without the need for additional hardware or infrastructure.

Features: Cloud telephony offers a wide range of advanced features, such as call routing, voicemail, call recording, auto-attendant, virtual phone numbers, and more, providing businesses with enhanced communication capabilities.

Flexibility and Mobility: Cloud telephony allows users to access and manage their phone system from anywhere through a web-based portal or mobile app, providing flexibility and mobility for employees to make and receive calls from various devices.

Overall, the main differences between traditional telephone systems and cloud telephony are the hardware and infrastructure requirements, cost structure, scalability, features, and flexibility. Cloud telephony offers a hosted-based, cost-effective, scalable, and feature-rich solution for businesses’ communication needs, providing greater flexibility and mobility compared to traditional telephone systems.

Cloud Telephone System’s FAQs

What is Cloud telephony?

Cloud telephony refers to a phone system where the hardware and infrastructure are hosted and maintained by your service provider in the cloud. Users can access and manage their phone system through a web-based portal or mobile app.

How does cloud telephony work?