VitalPBX Plan Comparison

VitalPBX offers you specially designed plans for your respective needs. Our plans break the market patterns offering different facilities and benefits. SME Package, Enterprise and Call Centre are on hosted model, whereas the Carrier+CC are purely licensing as it requires hardware to run the system.

SME Package 
Sutiable for Home office & Virtual Office
(Shared Cloud IP-PBX)

Enterprise
Designed for conglomerate
(Cloud IP-PBX)

Call Center
Designes for BPO's  to work from office or home
(Cloud IP-PBX)

Carrier+CC 
Designed for Telco's to provide complete  Telecommunications
(Hardware Required)

Monthly price

Starts from
RM70/-

Call for Price

Call for Price

Call for Price
 Perpetual ***

Storage + Add-On avail.

Shared

75 GB

500 GB

Hardware Capacity

Extensions + 
RM20 add ext

1

100

500

Hardware Capacity

Concurrent Calls

2

 60

  500

Hardware Capacity

24/7 support

8 x 5

8 x 5

  8 x 5

1 year free maintenance, each additional year of maintenance costs 15% of the license price.  

Hot Desking

0

50

250

Unlimited

Caller ID by Device 

Basic

Basic

Included

Unlimited

Conference

2

50

100

Unlimited

Custom Application

Optional

Optional

Optional

Unlimited

Custom Destination 

Optional

Included

Included

Unlimited

Intrusion Detection

Included

Included

Included

Unlimited

Call Encryption

Included

Included

Included

Unlimited

Call Recording

0 Days

30 Days

120 Days

Hardware Capacity

Features Codes

Basic

Included

Included

Unlimited

Paging & Intercom

Basic

Basic

Included

Unlimited

Hunting Group

Included

Included

Included

Unlimited

Parking

Included

Included

Included

Unlimited

Voice Mail

Included

Included

Included

Unlimited

Speed Dialing

Included

Included

Included

Unlimited

Call Back

Optional

Included

Included

Unlimited

DISA

Optional

Included

Included

Unlimited

PIN Líst

Basic

Included

Included

Unlimited

Class of Services

Basic

Included

Included

Unlimited

Features Categories

Basic

Included

Included

Unlimited

Dialing Restriction Rules

Included

Included

Included

Unlimited

Customer Codes

Optional

Included

Included

Unlimited

Authorization Codes

Optional

Included

Included

Unlimited

Route Selections

Optional

Included

Included

Unlimited

Ring Groups

Included

Included

Included

Unlimited

Queues

Basic

Included

Included

Unlimited

Queues Priorities

Basic

Included

Included

Unlimited

Queues VIPs

Optional

Included

Included

Unlimited

SiP Trunks

1 Number with 1 Channel

Not Included

Not Included

Not Included

Outbound Routes

Basic

Included

Included

Unlimited

Emergency Numbers

Optional

Included

Included

Unlimited

Inbound Routes

Basic

Included

Included

Unlimited

IVR 

Basic

Included

Included

Unlimited

Time Groups

Basic

Included

Included

Unlimited

Time Conditions

Basic

Included

Included

Unlimited

Announcement

Basic

Included

Included

Unlimited

Languages 

English

English

Included

Unlimited

Night Mode

Basic

Included

Included

Unlimited

CID Modifiers

Optional

Included

Included

Unlimited

CID Lookup

Optional

Included

Included

Unlimited

Black List

Optional

Included

Included

Unlimited

Cron Profiles

Optional

Included

Included

Unlimited

Dashboard

Included

Included

Included

Unlimited

Asterisk CLI 

Optional

Included

Included

Unlimited

Log File Viewer 

Optional

Included

Included

Unlimited

Add-Ons

Paging PRO

Optional

Optional

Included

Unlimited

Portal

Optional

Optional

Included

Unlimited

Communicator Server-Dialer

Optional

Optional

Included

Unlimited

Desktop Softphone

Included

Included

Included

Unlimited

Custom Context

Optional

Optional

Included

Unlimited

Domotic

Optional

Optional

Included

Unlimited

IVR Stats

Optional

Optional

Included

Unlimited

Trunk Passthrough 

Optional

Optional

Included

Unlimited

Bulk Extensions

Included

Included

Included

Unlimited

Phone Books

Included

Included

Included

Unlimited

Open VPN 

Optional

Optional

Included

Unlimited

Maintenance

Optional

Optional

Included

Unlimited

Multi tenant

Optional

Optional

1

Unlimited

Branding

Optional

Optional

1

Unlimited

High Availability

Optional

Included

Included

Unlimited

Virtual Fax

Optional

Included

Included

Unlimited

API

Optional

Optional

Included

Unlimited

Dynamic Destinations

Optional

Optional

Included

Unlimited

Dynamic Routing

Optional

Optional

Included

Unlimited

Queues Callback

Optional

Included

Included

Unlimited

Geo Firewall

Optional

Included

Included

Unlimited

VitalPBX Features List

Call Features

Call Center

Voice Mail

Economy

Modules

Administration

Security

Video Conference

Settings

Unified Communications

User Portal

Telephony Interfaces Support

Supported Signaling Protocols

Supported Audio/video Codecs

Add-Ons

Extended Features

Let's Connect

VITAL PBX BUSINESS SYSTEMS (M) SDN BHD 1465703-T
VITAL PBX BUSINESS SYSTEMS  003249439-P

OFFICE ADDRESS

Kuala Lumpur Office
No 26-1F, Jalan 2/154D,
Taman Desa Cheras
Kuala Lumpur 56000

Management Office
No.12 
Cendrawasih 
Business Park, 
70300 Seremban, 
Negeri Sembilan

phone number

+6.03.7627 0033

fax & whatsapp

+6.03.7627 0032

request for a full functional pbx for 7 DAYS trial

we are here

Mon-Fri 8:30am- 6.30pm 

Copyright @ 2020 Vital PBX Business Systems (M) Sdn Bhd,  All rights reserved.